This Privacy Policy explains how SelfStorageThailand.directory (“we”, “us” or “our”) collects, uses and protects information when you visit our website. We are an independent directory that helps people compare self storage companies across Thailand. We respect your privacy and are committed to handling your information responsibly and transparently.

Information we collect

We aim to collect as little personal information as possible. The information we may collect falls into two categories:

Information you give us

If you email us at theteam@selfstoragethailand.directory or otherwise contact us, we receive your email address and any information you choose to include in your message. We use this solely to respond to your enquiry.

Information collected automatically

Like most websites, our servers and analytics tools automatically record certain technical information when you visit, such as your approximate location (derived from IP address), device and browser type, pages viewed, and the date and time of your visit. This helps us understand how the site is used and keep it running smoothly.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember your preferences and measure performance. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings, and you can refuse non-essential cookies without losing access to the core content of the site.

Analytics and advertising (third-party tools)

We may use third-party services to understand our audience and promote the directory. These providers may set their own cookies or use pixels and place this information under their own privacy policies:

• Google Analytics — to measure website traffic and usage trends.
• Google Ads — to measure the performance of search and display advertising and, where applicable, show relevant ads.
• Meta Pixel (Facebook/Instagram) — to measure the performance of social advertising and reach relevant audiences.

These tools may collect information such as pages visited and interactions, which is processed by the respective provider. You can review Google’s and Meta’s privacy practices on their own websites, and you can opt out of personalised advertising through their ad settings or industry opt-out tools.

How we use your information

We use the information described above to operate and improve the website, respond to enquiries, understand which content is helpful, maintain security, and measure our marketing. We do not sell your personal information to third parties.

Legal basis and your choices

Where required by law, we rely on your consent for non-essential cookies and analytics, and on our legitimate interests in running and improving the site for other processing. You can withdraw consent for optional cookies at any time through your browser settings.

Your rights

Depending on where you live, including under Thailand’s Personal Data Protection Act (PDPA) and the EU/UK GDPR, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a data protection authority.

To exercise any of these rights, simply email us at theteam@selfstoragethailand.directory and we will respond within a reasonable time.

Data retention

We keep enquiry emails only for as long as needed to handle your request and for our reasonable record-keeping, and we keep aggregated analytics data for limited periods. We delete or anonymise information when it is no longer required.

Data security

Our site is served over a secure (HTTPS/SSL) connection and we take reasonable technical and organisational measures to protect information. No method of transmission over the internet is completely secure, but we work to keep your data safe.

Links to other websites

Our directory links to the websites of independent storage providers and other third parties. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies before sharing any information with them.

Children’s privacy

This website is intended for adults and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

International transfers

Because we use international service providers (such as analytics and hosting), your information may be processed outside your country. Where this happens, we take steps to ensure appropriate safeguards are in place.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date above. Significant changes will be made clear.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please email theteam@selfstoragethailand.directory. We’re a friendly, independent team and we aim to reply within one business day.